Our Return Policy

Return Policy for Candid Purfect Venture

At Candid Purfect Venture, we are committed to ensuring that you are completely satisfied with your purchase. If you need to return an item, please review our return policy below:

1. Eligibility for Returns

Return Window:  You may return items within 30 days of receiving your order. Items must be unused, in their original packaging, and in the same condition as when you received them.

Non-Returnable Items: Certain items are non-returnable, including perishable goods, opened food products, and customized items.

2. How to Initiate a Return

Return Request: To initiate a return, please contact our customer service team at info@candidpurfectventure.com to request a return authorization.

Return Shipping:  After receiving return authorization, you will be provided with instructions for shipping the item back to us. The customer is responsible for return shipping costs unless the return is due to an error on our part or a defective product.

3. Refunds

Processing Time: Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to your original payment method within 7-10 business days.

Refund Amount: The refund will be for the purchase price of the item, minus any applicable shipping costs.

4. Exchanges

Exchanges:  If you wish to exchange an item for a different size or product, please follow the return process and place a new order for the desired item. Shipping costs for exchanges are the responsibility of the customer.

5. Contact Us

For questions about returns, refunds, or exchanges, please contact our customer service team at info@candidpurfectventure.com or call us at 08149667235.

We appreciate your understanding and cooperation.

Thank you for choosing Candid Purfect Venture.